Reviews
Myself and my son Ralphie were seen my Miss MacDonald with my concerns after being referred by my doctor. I was explained everything and Miss MacDonald made sure I understood fully and answered any questions I had, I felt listened to regarding all my concerns with Ralphie for the first time since he was born and was made to feel at ease about it all. I am confident and happy knowing that Ralphie is going to get the best care possible. Thankyou!
I felt really confident in her care. She was really understanding and personable.
The only issue on the day was the IT as it was a satellite clinic. The IT ran slow so the clinic was very delayed. It would have been helpful if she told people what the delay was so it would have been possible to go for a leg stretch.
I don't have anything.
Caroline was excellent with my daughter, she explained everything to us very clearly, she answered all our questions fully and made sure that we were happy with everything that happened.
Caroline gave us great confidence in her ability to carry out my daughter’s operation and it went very well.
I would certainly recommend Caroline to anyone and am very happy that she is responsible for my daughter’s care.
Ms MacDonald had been amazing since the time my son was referred to her. Unfortunately some referral letters went missing, but Ms MacDonald took the time to speak with me on the phone and explain everything to me. Similarly, when the result from the tests ordered were not too positive, she was very supportive and kind whilst I digested the information. She has always communicated in a way I understood and kindly answered any questions I had even after the the initial appointment. I feel that my son is in safe hands.
Profile
I work as a kind and conscientious consultant pediatric surgeon with urology special interest at Sheffield Children's Hospital. I have worked in many centres in the UK and in New Zealand and have been exposed to variations in pathology, clinical management and service delivery models. I have made time in my career to study in-depth clinical questions that have presented themselves to me and have developed skills in a broad range of research techniques. I have self-directed my training and research interests to build a base for a happy and longevitus career as an academically collaborative paediatric urologist. I am excited about using my skills in qualitative research to investigate issues in order to improve child, family and colleague experiences.